Information about Multipliciti

Privacy policy

Multipliciti Privacy Policy

Last Updated: November 1st, 2021 

Multipliciti understands you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Remember that your use of Multipliciti’s Services is subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What does this Privacy Policy cover?

This Privacy Policy applies to www.multipliciti.com, app.multipliciti.com and all other websites, applications, products, services, and other offerings (collectively, the “Services”) owned and operated by Multipliciti Inc. and our affiliates and subsidiaries. This Policy covers our treatment of the personal information we gather through use of our Services.

What Information does Multipliciti Collect?

We collect information about your use of our Services, including purchase history and items that you show interest in. We also gather various types of personal information, as explained in more detail below.

We use this information internally in connection with our Services, including to: personalize, provide, and improve our Services; allow you to set up a user account and profile; contact you and allow other users to contact you; enable fulfillment of requests for certain products and services; and analyze how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, if you create an account or place an order with us, we may collect personal information such as:

Buyers:

When you register as a Buyer with Multipliciti, we will collect your first and last name, email address, phone number, business address, years you have been in business, and projected project. If you place an order to purchase goods from Suppliers through Multipliciti, we will also collect information to facilitate that order, such as your shipping address, Tax Identification Number, and payment information. In some cases, we may request additional information to validate your business, such as photos of your factory or your Letter of Credit. In some cases, we may request information such as your Social Security number or financial records to establish your account limits. If you register as a Buyer, we will collect (or confirm, if previously provided to Multipliciti) your first and last name, email address, company name, company address, phone number, social media profile information, Tax Identification Number, and your bank account information.

Suppliers (Sellers):

When you register as a Supplier with Multipliciti, we will collect your first and last name, company name, website, company address, phone number, and information about your products such as the primary category of products you provide, the countries you operate in, and your social media profiles.  If you are accepted as a Supplier for Multipliciti, we may ask for additional information to build out your profile such as your profile photo, wholesale pricing and order requirements, and years you have been established. When you receive an order through Multipliciti, we will collect information to facilitate that order, such as your Tax Identification Number, tax class, and bank account information so we can pay you. 

General Account:

If you create an account in the Site, we will collect your first and last name, email address, phone number.

Communication with Us

We collect personal information from you when you communicate with us, for example when you request information about our services, contact our Support team, apply for a job, or register for our newsletter.

Surveys, Sweepstakes, and Contests

We may ask you to participate in optional surveys, where you may be asked to provide personal information. Additionally, we may conduct sweepstakes or contests where you may be asked to provide personal information. This information may be used to contact you about the sweepstakes or contest, and for other promotional and marketing purposes, as permitted by law. Additionally, note that some jurisdictions require us to publicly share information about sweepstakes and contest winners.

Forums and Social Media

Our Services may provide forums, blogs, social media pages, or other channels where individuals may review purchases, talk about their experience using our Services, or “like” or “share” content to social media. Content provided in these channels is public and not subject to the privacy protections laid out in this Privacy Policy.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested.  Additionally, we, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies to collect information automatically through our Services.  These technologies are small data files that we transfer to your browser or device that allows us to provide and enhance our Services. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of these technologies, but this may prevent you from taking advantage of some of our features.

Analytics

We may use analytics service providers, including Google Analytics, to collect information regarding visitors to our Services, such as their behavior on our Services or information about their demographic. 

Do-Not-Track

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, we do not respond to nor honor Do-Not-Track signals from web browsers.

Information Collected from Third Parties

We may collect information about you through a referral program, such as when a Multipliciti Buyer or Supplier refers one of their existing customers or partners to Multipliciti. If you have been referred to Multipliciti but wish to opt out of emails from us, please contact us as explained below. 

How Does Multipliciti Use the Personal Information It Collects?

We use the information we collect about you for various business purposes as described below.

Provide, Personalize, and Improve our Services

  • Allow you to set up a user account and profile
  • Fulfill your requests for products and services
  • Provide customized content, offers, or Services, including marketing content via email, social media, SMS, or other channels
  • Communicate with you about your account and updates to our Services
  • Process payments
  • Provide advertising, analytics, and marketing
  • Process applications and transactions
  • Allow you to register for events
  • Facilitate communications between you and other users
  • Analyze how you use the Services
  • Understand interest and engagement on the Services
  • Engage in marketing or sales outreach
  • Research and develop Services
  • Improve and streamline our Services
  • Other purposes you consent to or are notified of at the time you provide personal information

Protect You and Our Services and Comply with the Law

  • Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity
  • Ensure quality control
  • Verify your identity and prevent fraud
  • Debug to identify and repair errors
  • Enforce our Terms and policies
  • Audit or other compliance activities
  • Comply with our legal obligations, protect your vital interest, or as may be required for the public good

De-Identified and Aggregated Information

We may use personal information to create de-identified, aggregated information such as: information about demographics, de-identified location information, information about devices used to access our Services, and de-identified, aggregate information on transactions on our Services that help our users understand and optimize sales.

APIs and SDKs

We may use third-party APIs and software development kits (“SDKs”), which may allow third parties to collect personal information about you for various purposes, such as to conduct analytics, verify your business when you register with Multipliciti as a Buyer or Supplier, provide customized content, or otherwise streamline the Services. For more information about our use of APIs and SDKs, contact us as described below.

Will Multipliciti Share Any of the Personal Information It Receives?

We do not rent nor sell your personal information in personally identifiable form to anyone, except as expressly provided below.  We have not sold personal information for valuable consideration in the last 12 months.  

Children’s Information

As noted in the Terms of Use, we do not knowingly collect nor solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us as described below.

Is Personal Information About Me Secure?

You must prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Are My Privacy Rights and Choices?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

Opting Out of Communications: If you no longer wish to receive communications from us, click the unsubscribe link at the bottom of the email or follow opt-out instructions provided in other communication channels. Note you may still receive transactional emails from us.

Opting Out of Cookies and Advertising: You may stop or restrict the placement of cookies on your device or remove them as your browser or device permits. Visit www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu, www.youradchoices.ca/choices, and www.aboutads.info/choices/ to learn more about the choices available to opt out of cookies and advertising.

Updating Your Account Information: Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

  • name
  • email address
  • location
  • payment information

The information you can view, update, and delete may change as the Services change.

If you have any questions about viewing or updating information we have on file about you, please contact us as described below.

You may also have privacy rights including:

  • Access Data: You may have the right to receive a copy of data we have about you.
  • Request Correction of Data: You may request that we update information we have about you.
  • Request Deletion of Data: You may request that we delete information we have about you.
  • Request Restriction of or Object to Processing: You may have the right to opt in or opt out of certain uses of your data.

If you would like to exercise any of these rights, please contact us as described below. We will process your request in the time and manner required by law. To protect your privacy, we may take steps to verify your identity before fulfilling your request.

Data Retention

We store personal information for as long as you use our Services or as may be necessary to fulfill the purposes for which the information was collected, provide our Services, resolve disputes or establish legal defenses, enforce our Terms or other agreements, engage in audits, protect our Services, prevent fraud, comply with the law, or for legitimate business purposes.

Security

We take steps to treat your information securely and make sure it is treated in accordance with this Privacy Policy. No system is 100% secure, and we cannot ensure nor warrant the security of any information you provide us.

Will Multipliciti Change this Privacy Policy?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to material changes by placing a notice on the homepage of our website, by sending you an email, and/or by some other means.

By using the Services after any changes to the Privacy Policy have been posted, you agree to the new Privacy Policy.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please contact us at customer@multipliciti.com.